At BionicTech sh.p.k., we value your trust and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and disclose personal information through our website, https://bionictech.al, and outlines the rights and choices available to you regarding your data. By accessing or using our website, you agree to the terms of this policy.

We process personal data in full compliance with the applicable laws of the Republic of Albania and the General Data Protection Regulation (Regulation (EU) 2016/679 – “GDPR”) where applicable. Our data processing activities are governed by principles of lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity, confidentiality, and accountability.

When you visit our website, we may collect certain categories of personal data, such as your name, email address, phone number, company affiliation, and any other information you voluntarily provide through contact forms, newsletter subscriptions, or service inquiries. Additionally, we may automatically collect technical information such as your IP address, browser type, operating system, and usage data through cookies and tracking technologies, which help us analyse trends and enhance user experience.

The personal data collected is processed solely for legitimate purposes, which include responding to inquiries, providing requested services, fulfilling contractual obligations, improving the functionality and content of the website, managing our business relationships, and complying with legal requirements. Where applicable, the legal bases for processing your data include the performance of a contract, compliance with legal obligations, your explicit consent, or the pursuit of legitimate interests, provided these interests are not overridden by your fundamental rights.

Your personal data may be shared with authorised employees of BionicTech and trusted third-party service providers who assist us in operating our website, delivering our services, and securing our systems. These third parties are contractually obligated to maintain the confidentiality of your data and to process it solely in accordance with our instructions. We do not sell, rent, or otherwise disclose your personal data to unauthorised third parties.

Should it be necessary to transfer your personal data outside the European Economic Area (EEA), we will ensure that such transfers are subject to appropriate safeguards in accordance with applicable data protection legislation, such as standard contractual clauses or adequacy decisions.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal, regulatory, or contractual requirements. Upon expiry of the applicable retention period, your data will be securely deleted or anonymised.

Our website may use cookies and similar technologies to ensure its proper functioning and to analyse usage patterns. By continuing to use the site, you consent to the use of such technologies, unless you choose to disable them via your browser settings. You may also manage your cookie preferences through our cookie management interface.

As a data subject, you have the right to request access to your personal data, to seek rectification of inaccurate or incomplete data, to request erasure where legally permissible, to restrict or object to processing in certain circumstances, and to request data portability. If we process your data based on consent, you may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to such withdrawal. You also have the right to lodge a complaint with the Albanian Information and Data Protection Commissioner (IDP) or another competent supervisory authority.

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including the prevention of unauthorised access, data loss, misuse, or disclosure. However, no system can be guaranteed to be 100% secure, and we encourage you to exercise caution when transmitting information over the internet.

This Privacy Policy may be updated periodically to reflect changes in legal obligations, technological advancements, or service developments. Any modifications will be posted on this page with a revised “Effective Date”. We encourage you to review the policy regularly to remain informed about how we protect your data.